Express Mortgage, a Trendsetter Homes subsidiary, envisioned a fresh era in mortgage solutions, emphasizing excellence in expertise, professionalism, responsiveness, efficiency, sensitivity, and simplicity. Their goal was to make a noteworthy mark in the mortgage market. With the aim of leveraging their parent company's esteemed reputation and extensive experience, they aimed to establish a brand known for its uniqueness and trustworthiness. To do this, they teamed up with CEA Marketing, a firm deeply familiar with Trendsetter Homes' brand and boasting decades of marketing expertise.
The primary goal was to devise a robust market entry strategy for Express Mortgage's inaugural twelve months, aiming to achieve an impressive target: securing $21 million within Trendsetter Homes (50%) by 2023, supplemented by an additional 20% outside of TSH, to reach an ambitious total of $25 million.
By prioritizing client needs and delivering compelling messaging across various channels, the campaign kicked off with a variety of strategies to push Express Mortgage into the limelight. Each step was carefully planned to leave a lasting impression on the mortgage market, from crafting a unique brand identity to displaying a wide range of loan products.
CEA developed a unique brand identity for Express Mortgage, encompassing a memorable logo and a comprehensive market entry strategy. This foundation was supported by competitive research to ensure the brand's positioning resonated with target customers and stood out in the mortgage industry.
Focused on creating an optimal online presence with a user-friendly website design. This approach prioritized intuitive navigation and engaging content, aimed at enhancing user experience and facilitating easy access to loan information.
Implemented a robust CRM system to improve lead management, enabling personalized communication and efficient sales processes. This strategic move ensured potential clients received tailored interactions, boosting engagement and conversion rates.
Produced a variety of educational materials and blog content to establish Express Mortgage as a knowledge leader in the mortgage sector. These resources, ranging from guidebooks to insightful articles, equipped potential borrowers with the information needed to navigate mortgage decisions confidently.
CEA Marketing's collaboration with Express Mortgage yielded remarkable outcomes. By leveraging innovative strategies and a deep understanding of the market, Express Mortgage was positioned as a trusted and preferred lender within the Trendsetter Homes community and a broader audience. The focus on personalized service and comprehensive support throughout the loan transaction process significantly enhanced customer satisfaction. Furthermore, there were notable improvements in website traffic and engagement metrics, indicating a growing interest and trust in Express Mortgage's services.
CEA Marketing's unwavering dedication and expertise were pivotal in shaping Express Mortgage's trajectory in the fiercely competitive mortgage market. From crafting a distinct brand identity to executing a meticulous market entry strategy, our team propelled Express Mortgage into the limelight. Through innovative digital marketing and seamless collaboration, we exceeded expectations, solidifying Express Mortgage's position as a trusted industry leader.